Franchise Opportunities | Success Stories
Wireless Zone® Success Stories
We thought you might want to hear current franchisees describe their experiences of owning Wireless Zone®
stores in their own words. We can also connect you with franchisees in your area to learn more about the Wireless Zone opportunity.
“After obtaining my first Wireless Zone franchise in November 2002 with no cellular experience, I relied heavily on the internal support teams
of parent company Automotive Technologies, Inc. (ATI), as I learned the ins and outs of owning a wireless business. Three stores later, I have
achieved success far beyond my expectations. Now, I continue to seek support through ATI and a network of franchisees that are always happy to
take the time to help me grow my business. As a Wireless Zone franchise owner, I enjoy the freedom of running my own business along with the
comfort level of knowing I have expert backup to call upon at any time. I couldn’t ask for a better support system to grow a successful business.”
Dave Bogart, Springville, NY
“I come from a family of entrepreneurs and have been in business for myself all my life. I’m third generation of a family business in retail.
The reason I franchised is because when it comes to wireless it is different than other businesses. I needed buying power, negotiating leverage
with the carrier and I didn’t get bogged down in administrative back office responsibilities that you get from not franchising. In the wireless
business you are going to have very challenging cash flow requirements if you try to go it alone.”
Joe Desimone, Fox Chapel, PA
“I enjoy the satisfaction of being my own boss and providing a service that the retailers don’t do. They can’t provide the service because we are
exclusive with one carrier and take much more interest in each individual customer. Add-ons and accessories bring my customers in twice a month.
My customers also refer other people as customers because I offer them incentives.”
Brian Hons, Poughkeepsie, NY
“I worked in the franchise before I bought it, however I always wanted to own my own business. For me the reward is to own my own business and
making my own decisions and do it my way. ATI is a very good franchise to work with and they listen.”
Kathy Saksa, Waterbury, CT
“Our customers like us because they get one-on-one sit down service. It is the same people here and the staff rarely changes. They get the
personalized service that they don’t get at a counter or even a corporate location. We have customers come in every week even if it is to
stop to say hello or check out the new phones or new plans and the popular accessories.”
Jodie Somerstein, Howard Beach, NY
“We take care of our customers better than they are taken care of anywhere else. They feel like sending friends and family to us. Customers
come back to our store a couple times a year. We keep in touch with our customers by calling them and tell them about upgrades. It is a better,
more personable experience dealing with our stores versus dealing with other stores.”
Mike Sabbatini, Hamilton, NJ
“The biggest bonus of owning a Wireless Zone store is that it affords me the opportunity to be an active member of my community, and help to make
positive changes and contributions. As the local wireless expert for over ten years, I have become entrenched in the community in ways I never
imagined before, from Chamber member to participation in Civic Leagues. I'm seen not just as a staid fixture of the community, but someone who
has given back and helped to make a difference…and that feels great.
Todd Postler, Norwich, CT
